IT Support Solutions

Managed IT Services

Pure Technology Solutions believes that all organizations should have access to advanced technology solutions, whether to increase security, reduce downtime or save money. We provide advanced IT support solutions that deliver the highest level of support so we can meet your expectations and help your business grow.

IT Support Solutions

Managed IT Services

Choose Your Package

We have developed a variety of bundled packages of services that provide different levels of IT support so we can provide your business with access to the level of coverage you need.

A-La-Carte

These packages offer different levels of coverage and can vary by machine. You pick the package; we supply the support. The A-La-Carte packages provide no time or materials. Supplemental backup and security services are available.

Gold – Remote support, patch management, enhanced anti-virus and remediation, web protection, document backup, and risk assessment
Silver – Remote Support, patch management, enhanced anti-virus and remediation, web protection
Bronze – Remote Support, patch management, standard anti-virus

Proactive

Proactive IT support is a package that focuses on preventing IT issues from happening, rather than simply reacting to them after they occur. It involves identifying potential problems and taking measures to mitigate or eliminate them before they cause any significant disruptions to your business or organization.

Proactive IT support involves:

Regular maintenance of hardware and software systems to ensure that they are up-to-date, secure, and running smoothly
Monitoring of network and system performance to identify potential issues before they cause downtime or other problems
Education for end-users to help them avoid common mistakes or issues that could cause problems
Implementation of server policies to ensure that systems and data are protected from security threats

By taking a proactive approach to IT support, your organization can minimize downtime, increase productivity, and reduce the overall cost of IT support.

Fully Managed

This package is only available to a select few. We will work with you to develop a package that handles every aspect of your technology needs. This program is a true partnership with your business, as we provide full IT services for you. This increases productivity, reduces business impact from IT failures, and reduces downtime through proactive maintenance.

Get in touch with us today to talk about your IT support solutions needs.