About Us

Who We Are

Pure Technology Solutions is a locally owned and managed company that provides technology services to both individuals and businesses. Our people are our brand, our work is our passion, and our clients are the reason we happily punch in everyday (well, Monday through Friday).

About Us

Who We Are

Pure Technology Solutions is a locally owned and managed company that provides technology services to both individuals and businesses. Our people are our brand, our work is our passion, and our clients are the reason we happily punch in everyday (well, Monday through Friday).

What We Do

We supply hardware and software support, virus removal, backup solutions, managed IT services, QuickBooks support, customized accounting, time clock, payroll, manufacturing solutions and more. We take on every job with the goal of creating long term value for our customers and long term revenue for the company, through the kind of relationships that are valued equally for what they offer in terms of a personal connection and the results we produce. 

Meet Our Team

Travis Sargent
Travis Sargent
Owner/Digital Admiral

Travis began Pure Technology Solutions, LLC. because he felt there was a gap in the market. There were small repair shops for fixing hardware and large companies that focus on the “Big Fish.” He felt there was nobody to serve as the “small business tech department” and set out to fill that void. Since then, PTS has focused on being the IT support of many small businesses, being the missing link between technology and business. In his down time he enjoys sinking digital pixel boats in World of Warships.

Specializations:  Server Support, On-Site Services, Technical Sales, Customer Support, Professional Experience Since 1994.

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Crystal Popour
Accounting Software and Services

Crystal started her technology quest in 1984 when she formed her own IT company. When she tells stories of the beginning, she talks about crawling through crawl spaces running network cables with BNC connectors. Over the years she developed her business into a software support company focusing on accounting and rural transit applications. She decided to close the business and retire a few years back. Lucky for us we were there to grab her and her experience.

Specializations:  Alere Sales and Service, QuickBooks Support, Book Keeping Services, Professional Experience Since 1984.

Jeff Heaven
IT Manager/Jack of All Trades

Jeff started his interest in computers in 1983 and got his first computer, an Apple IIe, in 1984, further fostering his interest and knowledge in technology, and he’s been learning ever since. He grew up as computers and information technology grew. From DOS 3.0 to Microsoft Server 2019, he has used them all. He received his degree in Computer Science from Central Michigan University and handles a wide variety of tasks for us. He is our “Jeff of all trades.”

Specializations:  Routers\Firewalls, VPNs, Enterprise Wi-Fi and Networking, Backup Solutions, NAS, Technical Sales, Customer Support, Professional Experience Since 1994.

Chris Barnhart
Chris Barnhart
Lead Technician/Computer Whisperer

Chris has been playing with computers since he was four years old and is our go to guy on hardware. He seems to have a gift of being able to figure out a solution on weird issues. We call him the “computer whisperer.”

Specializations:  Infection Removal, Windows and Mac Support, Desktop and Laptop Repair, Professional Experience Since 2014.

Pam Owen
Pam Owen
Office Manager

Pam has been with us since the beginning and we would be lost without her. We count on her for several tasks. Routing phone calls, A/P, A/R, payroll, and keeping the office running. She is married and have five grown children. Sixteen grandchildren, one great grandchild, and two fur babies.

Specializations: Office Management, Invoicing, Keeping Staff Inline.

Jamie Smith
Jamie Smith
Bookkeeper

Jamie is our most recent addition to our family and is a joy to work with. She comes to us with a pleasant attitude and dedication to quality work. She considers herself to be the Sous Chef for Crystal and Pam; getting the prep work done and handling any task that we throw at her. She is a proud mother of six children and married to a wonderful man.

Specializations: Data Entry, Customer Support, Attention to Details.